Order and Delivery Policy

Order & Delivery Policy

Below you will find information about our shipping times, order processing, tracking, and returns.

Processing Time

All orders are processed and prepared for shipment within 1–2 business days. During periods of high demand, processing times may occasionally be slightly longer.

Delivery Time

Our estimated delivery time is 6–10 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location, local courier services, customs processing, or other circumstances outside of our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking information to follow your package and check its latest delivery status.

Shipping

Destination             Estimated Delivery             Shipping Cost
United States           6–10 business days                  Free
United Kingdom       6–10 business days                  Free
Europe                      6–10 business days                  Free
Rest of the World     6–10 business days                 Free

Returns

If you are not satisfied with your order, you may contact us within 14 days of receiving your order to request a return.

Please contact our customer support team at support@saintgallery.com for return instructions before sending your item back.

Unless otherwise stated or required by applicable law, return shipping costs are the responsibility of the customer.

Items must be returned in their original condition, unworn and with all original tags attached.

Important Information

Please make sure that your shipping address and contact information are correct before completing your order.

Once an order has been shipped, we may not be able to modify the delivery address.

If your tracking information indicates an issue with your delivery, please contact our customer support team and we will do our best to assist you.

Contact

If you have any questions regarding your order, shipping, tracking, or returns, please contact us at:

SAINTGALLERY®️ Customer Support
support@saintgallery.com

Our team will do its best to respond as quickly as possible.